1 - An Influence Baseline
Enabling CollaborationFacilitating Constructive Dialogue
2 - Elements of Influence
Focusing on the Outcome Seeing Influence as a Mental EquationDifferentiating Influence from Manipulation
3 - Power and Persuasion
Developing and Using Power SourcesDeveloping the Art of PersuasionAppealing to Integrity, Emotions, and IntellectBuilding Five Types of TrustApplying Five Principles of Influence
4 - A Network of Influence
Building a Purposeful NetworkStrategic Reputation ManagementProtecting Your Credibility
5 - Applying Influence Strategies
Adapting the ApproachIdentifying Thinking DifferencesApplying Strategies to Styles
6 - Working With Resistance
Encountering and Addressing ResistanceBuilding Collaboration through Quality DialogueGetting Results through Persistence and Persuasion
Actual course outline may vary depending on offering center. Contact your sales representative for more information.
Who is it For?
Any professionals who need to work effectively with others without direct authority, as well as mid- and upper-level executives and managers who would benefit from understanding the motivations of others to achieve successful results for the business.